About Us

Our Story

Founded with a simple goal: to make daily moments (like sipping morning coffee or keeping water cold on-the-go) better. We believe a good mug or flask isn’t just a tool—it’s a small, constant part of your day. That’s why we focus on quality materials, timeless designs, and details that matter, from leak-proof lids on our vacuum flasks to smooth, microwave-safe finishes on our ceramic mugs.

Our Promise

  • Quality First: Every product is checked to ensure it meets our standards for durability and performance.
  • Customer Focus: We’re here for you—whether you need help choosing a product, tracking an order, or processing a return.
  • Local Roots: Based in Powell Butte, OR, we operate with the same care and integrity we’d want from a neighborhood shop, even as we serve customers across the U.S.

Get in Touch

We love hearing from our customers! If you have questions, feedback, or just want to share how you use our mugs or flasks:
  • Email: support@lottusseshop.com
  • Phone: +1 (150) 332-9754 (Mon–Fri, 9:00 AM–5:00 PM PST)
  • Mailing Address: 15620 SW Rangeland Dr., Powell Butte, OR 97753, US