Contact Us

1. Email Support

For general inquiries, order updates, or support requests:Email: support@lottusseshop.comBest for detailed questions (e.g., return requests, tracking issues).

2. Phone Contact

For urgent concerns or quick updates:Phone: +1 (150) 332-9754Hours: Monday–Friday, 9:00 AM – 5:00 PM (PST); closed weekends & U.S. federal holidays.

3. Physical Address

  • Mailing/Return Address: 15620 SW Rangeland Dr., Powell Butte, OR 97753, US
    Use this address only for returning products (ensure you have a return authorization first—see our Return Policy for details).

4. Response Time

  • Email: Typically 1–2 business days.
  • Phone: Immediate assistance during operating hours; leave a voicemail after hours, and we’ll call back the next business day.